Legal Information
Here you will find a clear, straightforward explanation of what personal information okbag collects, how it is stored, and the assurance that it will never be shared with others under any circumstances.
Core Commitments
Before the full policy, here are six core principles to know — the rest is a detailed explanation.
Okbag only collects the information genuinely needed to operate the platform, maintain security, and provide you with our services. We are committed to our privacy policy and take every measure to keep your data protected.
Collected at registration:
What may be requested during KYC verification:
Data collected automatically during use:
Collected data is used only for specific, defined purposes. No information is used outside of its approved scope.
| Data Type | Purpose | Legal Basis |
|---|---|---|
| Name & Contact Details | Account management & support | Contractual Necessity |
| Date of Birth | Age verification (18+) | Legal Obligations |
| Payment Information | Deposit & Withdrawal Process | Contractual Necessity |
| Gaming History | Responsible Gaming Monitoring | Legitimate Interest |
| Device & IP Information | Security & Fraud Prevention | Legitimate Interest |
| Email & Phone Number | Promotional Communications (with consent) | Consent |
Okbag may analyze your gaming history to provide responsible gaming guidance — for example, sending alerts if unusual betting patterns are detected. This is done purely for your protection.
If you no longer wish to receive promotional emails or SMS, you can turn them off through your account settings or by clicking the unsubscribe link at the bottom of any email.
Okbag never sells your information to third parties. In limited circumstances, certain necessary information may be shared with specific partners — but in every case, this is done within the bounds of the privacy policy and with your data protection ensured.
Parties with whom limited information may be shared:
If okbag undergoes a change of business ownership (such as a merger or acquisition), users will be notified in advance and the same Privacy Policy will continue to apply.
Okbag employs advanced technical and organisational measures to keep your data secure. Security is never compromised.
Technical Security:
How long your data is retained:
Data is only accessible to authorized personnel with a legitimate need. All access is logged, and unauthorized entry is not possible.
Okbag uses cookies to improve your platform experience and keep you logged in. Cookies are not harmful — they are simply small data files saved in your browser.
Types of cookies okbag uses:
You can block cookies through your browser settings, but disabling essential cookies may cause certain platform features to stop working.
Okbag believes your data belongs to you. You have important rights over your information, and you can exercise them at any time.
To exercise these rights support@okbag.clickSend us an email at. Writing "Data Rights Request" in the subject line will help us process it faster.
Okbag reviews and updates this privacy policy on a regular basis. If any significant changes are made, you will be notified in advance at your registered email address.
For minor updates (such as language clarifications or added explanations), only the "Last Updated" date at the top of the page will be changed. For major changes (such as new purposes for data use), email notice will be sent at least 14 days in advance.
Continued use of okbag after any changes takes effect will be considered acceptance of the updated policy.
When creating an account on any online platform, the first question that naturally comes to mind is — "What will they do with my information?" It's a fair and valid question. okbag takes that question seriously — which is exactly why this privacy policy has been written out in such detail.
Many online services in Bangladesh publish their terms and conditions in English — which most people either do not read or do not fully understand. okbag believes that is not acceptable. You have the right to know where your data goes, and the right to receive that information in a language you understand.
One of the most common questions we get is about KYC. Many people feel that submitting an ID photo is a risk. In practice, KYC is primarily there to protect you. If someone opens an account in your name or uses your phone number without your knowledge, it is very difficult to detect without KYC. With KYC in place, you can prove which account is genuinely yours.
One more thing worth mentioning — IP address collection. This is done primarily for security purposes. If a login attempt is made from an unfamiliar country on the same account, that is a red flag. Without IP data, that kind of protection simply would not be possible. That said, your IP address cannot be used to identify your exact location or personal identity.
Some users are concerned about gaming history analysis. okbag uses this data solely to support responsible gaming. If someone suddenly starts placing significantly larger bets or their losses begin to increase, the system issues an automatic alert. This is meant to help you — not to monitor you.
Okbag's privacy policy is reviewed at least once a year. The policy is updated in line with new technologies or changes in applicable law. The goal remains the same — keeping your data in your control.
Have a question? Ask us directly via live chat. Ask in Bangla and you'll get a reply in Bangla — that's okbag's promise.
You've read the Privacy Policy — now join okbag with confidence. Your data is protected, payments are secure, and support is available in Bangla.
18+. Terms & Conditions apply.